Thomas Lee teaches and conducts research on information and communication technologies to support innovation and new product development. Specifically, he develops and applies text and sequence mining methods for analyzing user-generated content that reflect both what customers say and what they do. His goal is to discover and select opportunities for product and service innovation. Recent research has mined the text of online customer reviews to induce market structure and mined electronic medical records to redesign emergency department healthcare service processes.
He holds Ph.D. and M.S. degrees from MIT's Engineering Systems Division and B.A. and B.S. degrees in Political Science and Symbolic Systems (Artificial Intelligence) from Stanford University.
Associate Adjunct Professor
Operations and Information Technology Management
Director of Data Science
Fisher Center for Business Analytics
Institute for Business Innovation
F402 Haas School of Business, #1930
University of California, Berkeley
Berkeley, CA 94720-1930
thomasyl AT haas.berkeley.edu
He has served as a visiting scientist at the Computer Security Division of the National Institute of Standards and Technology, a research engineer at the MITRE Corporation, and as a contractor for DynCorp-Meridian supporting the Defense Advanced Research Projects Agency doing research on Internet privacy and security.
He currently teaches the core undergraduate course on decision modeling and an MBA elective on Design and Development of Web-based Products and Services at UC Berkeley's Haas School. As Director of Data Science for the Fisher Center for Business Analytics in UC Berkeley's Institute for Business Innovation, he is an architect of the Haas School's Business Analytics curriculum. Before Berkeley, he was Assistant Professor of Operations, Information and Decisions at the Wharton School of the University of Pennsylvania. He is a recipient of an Excellence in Teaching Award and the David W. Hauck Award for Excellence in Undergraduate Teaching, the highest award for undergraduate teaching at The Wharton School of the University of Pennsylvania.