Thomas Lee teaches and conducts research on information and communication technologies to support innovation and new product development. Specifically, he develops and applies text and data mining methods for processing user-generated content. His goal is to discover and select opportunities for product and service innovation. Recent research has mined the text of online customer reviews to induce market structure and mined electronic medical records to redesign emergency department healthcare service processes.
He holds Ph.D. and M.S. degrees from MIT's Engineering Systems Division and B.A. and B.S. degrees in Political Science and Symbolic Systems (Artificial Intelligence) from Stanford University. He has served as a visiting scientist at the Computer Security Division of the National Institute of Standards and Technology, a research engineer at the MITRE Corporation, and as a contractor for DynCorp-Meridian supporting the Defense Advanced Research Projects Agency doing research on Internet privacy and security.
Adjunct Associate Professor
Operations and Information Management Department
The Wharton School, University of Pennsylvania
500 JMHH 3730 Walnut Street
Philadelphia, PA 19104
thomasyl AT wharton.upenn.edu
Visiting Research Scientist and Lecturer
Operations and Information Technology Management and Institute for Business Innovation
F402 Haas School of Business, #1930
University of California, Berkeley
Berkeley, CA 94720-1930
thomasyl AT haas.berkeley.edu
He currently teaches the core undergraduate course on decision modeling and an MBA elective on Design and Development of Web-based Products and Services at UC Berkeley's Haas School. He has also experimented with online learning, developing and delivering courses on Web innovation and product development from Wharton's San Francisco campus simultaneously to students on three continents. He is a recipient of an Excellence in Teaching Award and the David W. Hauck Award for Excellence in Undergraduate Teaching, the highest award for undergraduate teaching at The Wharton School of the University of Pennsylvania.
In his spare time, he trains and races in distance relays with a team of dorm mates from his MIT graduate residence. He swims and cycles to cross-train but no, he has never done a triathalon and yes, it is on the list of things to do.